We use a on-line real-time credit card processing company to process your orders. When you submit your credit card number on our secure server, it is verified by Authorize.net and if approved, an authorization is placed on your credit card for the amount of your order. The money is then transferred to our account only when we process your order, completing the transaction. If you are declined, no authorizations are placed on your card. Your billing address has to match the address given by your card-issuing bank. This helps both of us from fraud and identity theft. If you provide an address that does not match, your order cannot be processed. Use caution when using a debit card because anytime an order is resubmitted another authorization is placed on your card. We only capture the funds one time, but you will see each authorization on your checking account until they expire (that is controlled by your bank).
We will send an Order Acknowledgment to your email address. As soon as your order has processed (usually within 1-2 business day).PHONE ORDERS
Phone orders can be made by calling 626.287.5000
Monday-Friday from 9am-6pm (Pacific Standard Time)
JHPUSA accepts the following payment methods through our secure online website and in-store.
- Credit Cards
Visa, MasterCard, American Express or Discover. Shipping address must match billing address.
JHPUSA PayPal address: email@example.com
We only accept PayPal payments from VERIFIED accounts with CONFIRMED shipping address. This is also the address your items will be shipped to.
- JHPUSA Gift Cards
- International Orders
JHPUSA will ONLY accept Bank Wire Transfer or Paypal. PayPal payment must be listed as a Seller Protection Policy 'Eligible' on the transaction details page and must be a CONFIRMED address. Bank Wire Transfer details will be provided upon your request. Payments will be accepted in U.S. currency only.
- We DO NOT accept International Credit Cards
- Money Orders and Cashier Checks
Must wait for funds to clear before order is processed. Please allow 7-10 business days after receipt of check.
Please make check payable to JHPUSA, include name, order number and phone number where you can be reached and mail check/money order to: JHPUSA 5057 Walnut Grove Ave, San Gabriel CA. 91776
- We may require extra identification for Credit Card/PayPal orders from the card holder to complete your transaction. This is to protect you and JHPUSA from any unauthorized orders or fraudulent transactions.