JHPUSA.COM: Order & Payment Info
We use a on-line real-time credit card processing company to process your orders. When you submit your credit card number on our secure server, it is verified by Authorize.net and if approved, an authorization is placed on your credit card for the amount of your order. The money is then transferred to our account only when we process your order, completing the transaction. If you are declined, no authorizations are placed on your card. Your billing address has to match the address given by your card-issuing bank. This helps both of us from fraud and identity theft. If you provide an address that does not match, your order cannot be processed. Use caution when using a debit card because anytime an order is resubmitted another authorization is placed on your card. We only capture the funds one time, but you will see each authorization on your checking account until they expire (that is controlled by your bank).
We will send an Order Acknowledgment to your email address. As soon as your order has processed (usually within 1-2 business day).
Phone orders can be made by calling 626.287.5000 Monday-Friday from 9am-6pm (Pacific Standard Time)
JHPUSA accepts the following payment methods through our secure online website and in-store.